


Must be able to follow both written and verbal instructions.

Must be able to work in a fast-paced environment.Document all call information according to standard operating procedures.Follow up customer calls where necessary.Enter new customer information into system.Provide customers with product and service information.Manage and resolve customer complaints.Research required information using available resources.Handle customer inquiries both over the phone and by email.Once you have completed your in person training you will work remotely. We offer meaningful and long-term employment, competitive pay rates, benefits and real opportunities for growth.ĭays/Hours : Training will last for 6-8 weeks on site in Hunt Valley. Abacus is looking for outstanding Call Center Representatives to work at one of our top clients and leaders for outsourcing solutions for higher education in Hunt Valley, MDĬome join the Abacus family of more than 25,000 employees assigned to top-rated clients, nationally.
